CtrlPrint’s Terms & Conditions

Welcome to Qprint Group Pty Ltd! Before using this website, please take a moment to review the following terms and conditions. By accessing and using this site, you agree to comply with these terms, as well as all applicable laws. If you do not agree with these terms and conditions, please refrain from using this site.

1. Amendments: We reserve the right to modify these terms and conditions at any time. Your continued use of the website following any changes constitutes your acceptance of the amended terms. It is advisable to review these terms each time you access our website.

2. Copyright: We grant you a limited license to access and use the information on our website for personal purposes. The content on this site, including applets, graphics, images, layouts, and text, is copyrighted under Australian and other copyright laws and belongs to Qprint Group Pty Ltd. You are permitted to electronically copy and print portions of the site for the sole purpose of placing an order with us or purchasing our products.

However, any other use, including reproduction, distribution, display, or transmission of the site’s content, is strictly prohibited without our written authorization. Modifying or deleting any proprietary notices from downloaded materials is also prohibited.

The license does not include the right to use data mining robots or other extraction tools, nor does it allow metatagging or mirroring of our website without prior written permission.

3. Trademarks: All trademarks, service marks, and trade names used on this site are either owned by Qprint Group Pty Ltd or used under license. Your access to our website does not grant you the right to use these marks for commercial purposes without our prior written permission.

4. Competition and Consumer Act 2010 Cth: We provide Consumer Guarantees as outlined in the Competition and Consumer Act to the extent applicable to this agreement. These guarantees cover the supply of goods and services, and our liability for breaches is limited as specified in the Act.

5. General Disclaimer: While we strive to provide accurate information, nothing in these terms limits or excludes any guarantees, warranties, representations, or conditions imposed by law, including the Australian Consumer Law. We are not liable for any indirect or consequential loss, damage, or costs arising from your use of the website or our products and services.

6. Limitation of Liability: Our total liability arising from the services or these terms will not exceed the resupply of the services or products. We, along with our affiliates, employees, agents, contributors, and licensors, are not liable for any direct, indirect, incidental, special, consequential, or exemplary damages.

7. Typographical Errors: In the event of a mistakenly listed incorrect price for our products, we reserve the right to refuse or cancel orders placed at the incorrect price. If your credit card has already been charged, we will issue a credit for the amount of the incorrect price.

8. Use of Site: Harassment or abusive language on the site is strictly forbidden. Impersonation, uploading objectionable content, and solicitation are also prohibited. Any violation may result in the termination of your account.

9. Indemnification: You agree to indemnify and hold Qprint Group Pty Ltd, its officers, directors, employees, agents, licensors, and suppliers harmless from any losses, expenses, damages, and costs resulting from violations of these terms or activities related to your account.

10. Third-Party Links: We may link to third-party sites for added value, but we have no control over these sites and do not endorse their practices. Linking to our website without permission is not allowed.

11. Shipping Policy: Non-printed products in stock will be dispatched the next business day. Custom printed products have varied shipping times, detailed on each product page. Risk of loss or damage passes to you upon product dispatch.

12. Return & Refund Policy: We aim to meet product specifications and customer expectations. In the event of an issue, contact us immediately for resolution. Refunds are not offered for custom printed products.

13. Privacy: We respect your privacy and adhere to national privacy principles. Please review our Privacy Policy for more details.

14. Exclusion of Unenforceable Terms: Any term deemed illegal, void, or unenforceable in a particular jurisdiction shall not apply, but the remaining terms remain in full force.

15. Force Majeure: We may terminate this agreement due to a Force Majeure event lasting over 30 days.

16. Jurisdiction: These terms are governed by the laws of New South Wales. Any claims arising under these terms will be heard in New South Wales.

Thank you for choosing Qprint Group Pty Ltd. If you have any questions or concerns, please contact us at sales@ctrlprint.com.au.